If patient has MCO coverage at admission, no eQHealth review is needed. Please check with hospital insurance verifier or call the HFS Eligibility Line (800) 842-1461.
WELCOME FSP PROVIDERS! eQHealth is pleased to be supporting the Family Support Program. Click the tab on the menu bar above to get started.

eQHealth Services

Since our inception in 2002, eQHealth Solutions (formerly HSI) has consistently achieved significant impacts in quality of care and Medicaid program savings. As eQHealth Solutions, we assist the Illinois Department of Healthcare and Family Services with:

  • Medical Determinations
  • Utilization Review
  • Quality Improvement
  • Healthcare Technologies
  • Provider Education
  • Clinical Studies

 

For more information on our Population Health Management Solutions, please visit us at www.eqhs.org

Quick Resources

 Click below to download HFS Attachments A-F
 (HFS Attachment B 
no longer includes Detox readmission language)

 HFS Attachment List A-F (Attach B updated Oct 22)

Top Provider Web Reports     

Hospital Contact Form  

Provider AssistanceFor utilization review questions:

Submit an Online Helpline ticket via eQSuite®.


Out of State Hospitals or Password Help:

Contact us at (800) 418-4045




Use the eQSuite® Online Helpline for:



» Utilization and quality review process

» Review requirements and timeframes

» Reconsideration process

» Creating temporary Physician IDs

» MCO or other eligibility verification questions


ANNOUNCEMENTS

  • HFS UPDATES DETOX ADMISSION REVIEW
    Friday, October 28, 2022
    HFS recently issued a Provider Notice stating they have removed the prohibition for hospital readmissions for inpatient alcohol or drug detoxification within 60-days of a previous detoxification stay. Providers will continue to submit reviews to eQHealth/Kepro for detox codes subject to review on HFS Attachment B, but they are no longer subject to the 60-day readmission policy. CLICK HERE for more information.

     
  • Exciting Operational Update!
    Monday, October 25, 2021

    eQHealth Solutions is now part of Kepro, effective October 1, 2021! As a trusted partner in Illinois’ healthcare community, eQHealth will continue to operate under the umbrella of Kepro as the Quality Improvement Organization (QIO) contracted by the Illinois Department of Healthcare and Family Services (HFS).

    Click Here to read the Provider Update.  


     

Certification Requests. Review Status. Discharges. 
Work On Line - Anytime

  • To access eQSuite®:
    Assign a Web Administrator for your facility, fill out a 
    Hospital Contact Form and fax it to us. An eQHealth representative will contact you.

 HOSPITALS LOG IN HERE



Log in to eQSuite - New Web System  

Log in to CMH Entry









eQHealth & HFS login



Our Locations


ILLINOIS
For eQHealth Solutions in Illinois please click  the 'Learn More' button below

Learn More

MISSISSIPPI
For eQHeath Solutions in Mississippi (HealthSystems of Mississippi) click here

Learn More

LOUISIANA
eQHealth: Louisiana's Medicare QIO please click here

Learn More

FLORIDA
For eQHealth Solutions in Florida please click here

Learn More