If patient has MCO coverage at admission, no eQHealth review is needed. Please check with hospital insurance verifier or call the HFS Eligibility Line (800) 842-1461.
WELCOME FSP PROVIDERS! eQHealth is pleased to be supporting the Family Support Program. Click the tab on the menu bar above to get started.

eQHealth Services

Since our inception in 2002, eQHealth Solutions (formerly HSI) has consistently achieved significant impacts in quality of care and Medicaid program savings. As eQHealth Solutions, we assist the Illinois Department of Healthcare and Family Services with:

  • Medical Determinations
  • Utilization Review
  • Quality Improvement
  • Healthcare Technologies
  • Provider Education
  • Clinical Studies


For more information on our Population Health Management Solutions, please visit us at www.eqhs.org

Provider AssistanceFor utilization review questions:

Submit an Online Helpline ticket via eQSuite®.

Out of State Hospitals or Password Help:

Contact us at (800) 418-4045

Use the eQSuite® Online Helpline for:

» Utilization and quality review process

» Review requirements and timeframes

» Reconsideration process

» Creating temporary Physician IDs

» MCO or other eligibility verification questions


  • eQHealth Office Closed July 3rd
    Monday, June 29, 2020

    In observance of Independence Day, eQHealth Solutions office will be closed beginning at 3:00 PM, Thursday, July 2nd through Friday, July 3, 2020. Please continue to submit all review requests online during this time.

    CLICK HERE to read the Provider Update for details

    Sunday, June 21, 2020

    DUE TO COVID-19, HOSPITAL DEPARTMENTS HAVE EXPERIENCED INCREASED WORKLOADS, the Prepayment and Billing Error Webinar will be rescheduled to allow key hospital personnel to attend.

    An email will be forwarded to Hospital Liaisons, when a new date has been determined.

    Tuesday, June 16, 2020

    eQHealth’s online systems will be unavailable beginning at 8:00 p.m. Wednesday, June 17th through 2:00 a.m. Thursday, June 18th, CDT, for routine system maintenance. Please alert your staff, thank you.

  • HFS Utilization Review Update Notice
    Wednesday, January 15, 2020
    HFS recently posted an update on codes subject to utilization review. Please CLICK HERE to be directed to this Provider Notification. 

Certification Requests. Review Status. Discharges. 
Work On Line - Anytime

  • To access eQSuite®:
    Assign a Web Administrator for your facility, fill out a 
    Hospital Contact Form and fax it to us. An eQHealth representative will contact you.


Log in to eQSuite - New Web System 

 Log in to CMH Entry

eQHealth & HFS login

Our Locations

For eQHealth Solutions in Illinois please click  the 'Learn More' button below

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For eQHeath Solutions in Mississippi (HealthSystems of Mississippi) click here

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eQHealth: Louisiana's Medicare QIO please click here

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For eQHealth Solutions in Florida please click here

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