If patient has MCO coverage at admission, no eQHealth review is needed. Please check with hospital insurance verifier or call the HFS Eligibility Line (800) 842-1461.
WELCOME FSP PROVIDERS! eQHealth is pleased to be supporting the Family Support Program. Click the tab on the menu bar above to get started.

eQHealth Services

Since our inception in 2002, eQHealth Solutions (formerly HSI) has consistently achieved significant impacts in quality of care and Medicaid program savings. As eQHealth Solutions, we assist the Illinois Department of Healthcare and Family Services with:

  • Medical Determinations
  • Utilization Review
  • Quality Improvement
  • Healthcare Technologies
  • Provider Education
  • Clinical Studies


For more information on our Population Health Management Solutions, please visit us at www.eqhs.org

Provider AssistanceFor utilization review questions:

Submit an Online Helpline ticket via eQSuite®.

Out of State Hospitals or Password Help:

Contact us at (800) 418-4045

Use the eQSuite® Online Helpline for:

» Utilization and quality review process

» Review requirements and timeframes

» Reconsideration process

» Creating temporary Physician IDs

» MCO or other eligibility verification questions


    Certification Requests. Review Status. Discharges. 
    Work On Line - Anytime

    • To access eQSuite®:
      Assign a Web Administrator for your facility, fill out a 
      Hospital Contact Form and fax it to us. An eQHealth representative will contact you.


    Log in to eQSuite - New Web System  

    Log in to CMH Entry

    eQHealth & HFS login

    Our Locations

    For eQHealth Solutions in Illinois please click  the 'Learn More' button below

    Learn More

    For eQHeath Solutions in Mississippi (HealthSystems of Mississippi) click here

    Learn More

    eQHealth: Louisiana's Medicare QIO please click here

    Learn More

    For eQHealth Solutions in Florida please click here

    Learn More